Office & Operations Manager

Location: Toronto, ON
Position Type: Full-Time, In-Office
Department: Operations & Administration
Reports To: Chief Operating Officer

About the Role

Enterprise Canada is looking for a polished, proactive Office & Operations Manager to be the welcoming face and organizational backbone of our Toronto office. This role is ideal for someone who thrives in a fast‑paced, professional environment and enjoys supporting a team of communicators, strategists, and consultants. You’ll manage the front desk experience, coordinate office logistics, support meetings and events, and ensure our workspace runs smoothly every day.

This is a key role within our firm—part brand ambassador, part office operations specialist, and part administrative problem‑solver.

Key Responsibilities

Front Desk & Visitor Experience

  • Greet clients, guests, and stakeholders with professionalism, warmth, and efficiency.
  • Manage the main phone line, email accounts, and respond to general inquiries.
  • Oversee visitor sign-in, meeting room access, and building security protocols.

Office & Administrative Support

  • Coordinate daily office operations, including mail, courier services, supplies, and vendor arrangements.
  • Maintain a tidy, well-organized, and professional office environment.
  • Manage and maintain shared office spaces, including meeting rooms and common areas.

Meetings & Hospitality

  • Arrange coffee, beverages, and catering for internal and external meetings.
  • Assist with the logistics of board meetings, client sessions, and staff events.
  • Ensure rooms are prepared with the required technology, materials, and refreshments.

Microsoft 365 & Document Support

  • Use MS Word to create, edit, and format professional documents, briefs, and correspondence.
  • Support team members with SharePoint file management, including uploading, organizing, and retrieving documents.
  • Navigate other Microsoft 365 tools (Outlook, Teams, Excel, OneDrive, Forms) to support internal workflows.

Team & Operational Coordination

  • Assist with onboarding tasks such as preparing welcome materials and coordinating workstation setup.
  • Collaborate with HR, IT, and Operations to streamline processes and solve day‑to‑day issues.
  • Support internal communications and help maintain a positive, well-run office culture.

Qualifications

Skills & Experience

  • 2–4 years of experience in reception, office coordination, administrative support, or a related role.
  • Proven proficiency in Microsoft Word, SharePoint, Outlook, and the broader Microsoft 365 suite.
  • Experience in professional services, communications, public affairs, or government relations environments is an asset.
  • Strong organizational skills with exceptional attention to detail.
  • Excellent written and verbal communication ability.
  • Comfortable managing multiple tasks, priorities, and deadlines.

Attributes

  • Professional, polished, and calm under pressure.
  • Warm, people-oriented, and confident interacting with senior leaders, clients, and government stakeholders.
  • Resourceful and proactive—able to anticipate needs and solve problems before they arise.
  • Discreet and trustworthy with sensitive information.
  • Team‑oriented, positive, and committed to delivering high-quality support.
  • Ability to be in-office five days per week.

What We Offer

  • A collaborative, supportive, and mission‑driven workplace.
  • Opportunities to grow your skills in communications, public affairs, and digital tools.
  • Competitive compensation, benefits, and vacation.
  • A dynamic environment where your work directly contributes to the success of the firm.

Interested applicants should send a cover letter and resume to careers@enterprisecanada.com with the subject line “Office & Operations Manager”.